SHLD AI Privacy Policy

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SMS Privacy Policy: SHLD AI, LLC (“SHLD AI”) respects the privacy of users of its conversational messaging service. SHLD AI may collect and process information provided through SMS interactions, including phone numbers, message content, conversation history, transaction or service-request information, and other information necessary to provide the requested service, facilitate interactions with participating businesses, maintain and improve the platform, prevent fraud or misuse, and comply with legal obligations. SHLD AI may share information with participating businesses and service providers when necessary to fulfill a user’s request or operate the messaging service. Mobile opt-in information and consent will not be sold, rented, or shared with third parties for their own marketing or promotional purposes. SHLD AI may disclose information when required by law or as necessary to protect its rights, users, or services. Users may opt out of SMS communications at any time by replying STOP and may reply HELP for assistance.